Longer videos, a clearer view of your website, and notifications on your terms

You can now upload much bigger video files. If your connection drops, the upload picks up where it left off, on web, phone and desktop. Videos also look sharper.

You also get more say over when your phone buzzes, and a single place to see how your website is doing.

• Large video uploads that resume after a dropped connection
• Site > Your website shows overview, search and visitor information together
• Mute a single campaign or conversation, and set quiet hours for phone alerts
• Helpdesk tells your team about unanswered chats
• The website chat can greet visitors and show an away message in their language
• Sign in with a passkey, and switching workspace takes you back to where you were

For developers

• Medal Social plugin 1.0: connect a compatible AI assistant to Medal Social and create on-brand emails from your Brand Center.
• Meda UI 3 is lighter for websites that only need a few parts, and adds ready-made booking screens.