Inbox
Every conversation across DMs, comments, mentions, and email, one unified feed.
Inbox guides
Getting Started
Connecting channels and your first reply.
The Unified Feed
Threading, filters, saved views, and channel routing.
Per-Channel Rules
Working hours, auto-replies, SLAs, signatures.
AI Replies
Pilot drafts replies in your brand voice using CRM context.
Team Queues & SLA
Round-robin assignment, escalation, response-time tracking.
Use Cases & Pro Tips
Solo founder, support team, ecom DMs.