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FOR ECOMMERCE

Sell where your customers scroll.

Catalog-aware posts. Shoppable emails. Win-back flows triggered by purchase history. Revenue attribution that shows which post turned a follower into a customer.

CSV imports · Zapier & webhook integrations · Cancel anytime
Medal Social

Content

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CAPABILITIES

What's inside

Catalog sync

Import your catalog from Shopify, WooCommerce, or BigCommerce CSV exports. Drag a product into a post and Pilot writes the caption with price, link, and stock status.

Re-syncs every 15 minutes. Out-of-stock items auto-paused.

Win-back flows

Triggered by purchase history. Customer hasn't ordered in 60 days? Pilot drafts a re-engagement email mentioning their last favorite. They open it. You win them back.

Works for one-time and subscription products.

Revenue attribution

Every post is UTM-stamped automatically. See exactly which IG Story drove which orders. First-touch, last-touch, or multi-touch attribution, your choice.

Stripe revenue plugs in natively. Average ROAS surfaces per post.

CSV product import

Export your catalog and customers as CSV and import them in minutes. Map fields once; re-upload anytime to refresh.

Works with exports from Shopify, WooCommerce, BigCommerce, and Klaviyo.
HOW IT WORKS

A closer look

CATALOG > POSTS

Your catalog becomes content.

Pilot watches your catalog. New product? Drafts a launch sequence across X, Instagram, and your newsletter. Low stock? Drafts a 'last chance' post.

  • Auto-detects new products, restocks, low-stock
  • Per-channel captions in your brand voice
  • CSV imports from Shopify, WooCommerce, BigCommerce
Your catalog becomes content.
Auto-detects new products, restocks, low-stock
Per-channel captions in your brand voice
CSV imports from Shopify, WooCommerce, BigCommerce
WIN-BACK

Their cart didn't checkout. Their inbox will.

Abandoned cart, lapsed customer, subscription churn: Pilot drafts the re-engagement email with the right product, the right offer, the right tone.

  • Triggered by form, email, and post events
  • Per-segment subject lines and copy
  • A/B with auto-winner inside 24h
Their cart didn't checkout. Their inbox will.
Triggered by form, email, and post events
Per-segment subject lines and copy
A/B with auto-winner inside 24h
REVENUE

Every dollar tied to a post.

We auto-stamp UTMs on every link, capture them on order checkout, and stitch them back into your insights dashboard. ROAS is visible per post.

  • UTM auto-stamping on every link
  • UTM-tagged links on every post
  • First-touch, last-touch, multi-touch models
Every dollar tied to a post.
UTM auto-stamping on every link
UTM-tagged links on every post
First-touch, last-touch, multi-touch models
GET STARTED IN MINUTES

Three steps to live

01

Install the app

Import your products via CSV in minutes. Pilot reads names, prices, and images for channel-ready posts.

02

Connect channels

X, Instagram, TikTok, Facebook, email. Pilot reads your product photos and brand book to set tone.

03

Let it sell

Catalog-aware posts go out daily. Win-backs fire on real signals. Revenue attribution shows what's working.

USE CASES

Built for the teams that ship

DTC BRANDS

Replace 4 tools with one

Hootsuite + Klaviyo + Linktree: all collapsed into Medal Social with campaign insights built in.

$580/mo replaced on average
SUBSCRIPTION BOXES

Reduce churn with timing

Pilot reads churn signals (first-month customers, billing failures, support tickets) and drafts the right re-engagement at the right time.

−18% churn vs. control
FAST-GROWING SHOPS

Launch a product daily

When you launch 30 SKUs a quarter, Pilot writes 30 launch sequences. You ship them. Your team scales without growing.

8× content output
FAQ

Common questions

Will this replace Klaviyo?
For most teams under $5M/yr, yes. We do segmented email, automation flows, and campaign insights natively. Larger teams sometimes keep Klaviyo for flows and use Medal for social + DMs.
How do product imports work?
Export your catalog as a CSV and upload it. We map names, prices, images, and links automatically. Re-upload anytime to refresh, and Pilot keeps captions in sync.
Can I run flash sales with this?
Yes, Pilot can spin up a coordinated flash-sale sequence across channels in under 10 minutes, complete with countdown timers and per-channel creative.
What about TikTok Shop?
Yes. TikTok Shop catalog integration is in beta, currently US-only. Coming to EU/UK in Q3.
More solutions

Get started with Medal Social today.

Cancel any time. Pilot and every product included.