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FOR ECOMMERCE

Sell where your customers scroll.

Catalog-aware posts. Shoppable emails. Win-back flows triggered by purchase history. Revenue attribution that shows which post turned a follower into a customer.

CSV imports · Zapier & webhook integrations · Cancel anytime
Medal Social

Content

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CAPABILITIES

What's inside

Catalog sync

Import your catalog from Shopify, WooCommerce, or BigCommerce CSV exports. Drag a product into a post and Pilot writes the caption with price, link, and stock status.

Re-syncs every 15 minutes. Out-of-stock items auto-paused.

Win-back flows

Triggered by purchase history. Customer hasn't ordered in 60 days? Pilot drafts a re-engagement email mentioning their last favorite. They open it. You win them back.

Works for one-time and subscription products.

Revenue attribution

Every post is UTM-stamped automatically. See exactly which IG Story drove which orders. First-touch, last-touch, or multi-touch attribution — your choice.

Stripe revenue plugs in natively. Average ROAS surfaces per post.

CSV product import

Export your catalog and customers as CSV and import them in minutes. Map fields once; re-upload anytime to refresh.

Works with exports from Shopify, WooCommerce, BigCommerce, and Klaviyo.
HOW IT WORKS

A closer look

CATALOG → POSTS

Your catalog becomes content.

Pilot watches your catalog. New product? Drafts a launch sequence across X, Instagram, and your newsletter. Low stock? Drafts a 'last chance' post.

  • Auto-detects new products, restocks, low-stock
  • Per-channel captions in your brand voice
  • CSV imports from Shopify, WooCommerce, BigCommerce
Your catalog becomes content.
Auto-detects new products, restocks, low-stock
Per-channel captions in your brand voice
CSV imports from Shopify, WooCommerce, BigCommerce
WIN-BACK

Their cart didn't checkout. Their inbox will.

Abandoned cart, lapsed customer, subscription churn — Pilot drafts the re-engagement email with the right product, the right offer, the right tone.

  • Triggered by form, email, and post events
  • Per-segment subject lines and copy
  • A/B with auto-winner inside 24h
Their cart didn't checkout. Their inbox will.
Triggered by form, email, and post events
Per-segment subject lines and copy
A/B with auto-winner inside 24h
REVENUE

Every dollar tied to a post.

We auto-stamp UTMs on every link, capture them on order checkout, and stitch them back into your insights dashboard. ROAS is visible per post.

  • UTM auto-stamping on every link
  • UTM-tagged links on every post
  • First-touch, last-touch, multi-touch models
Every dollar tied to a post.
UTM auto-stamping on every link
UTM-tagged links on every post
First-touch, last-touch, multi-touch models
GET STARTED IN MINUTES

Three steps to live

01

Install the app

Import your products via CSV in minutes. Pilot reads names, prices, and images for channel-ready posts.

02

Connect channels

X, Instagram, TikTok, Facebook, email. Pilot reads your product photos and brand book to set tone.

03

Let it sell

Catalog-aware posts go out daily. Win-backs fire on real signals. Revenue attribution shows what's working.

USE CASES

Built for the teams that ship

DTC BRANDS

Replace 4 tools with one

Hootsuite + Klaviyo + Linktree — all collapsed into Medal Social with campaign insights built in.

$580/mo replaced on average
SUBSCRIPTION BOXES

Reduce churn with timing

Pilot reads churn signals — first-month customers, billing failures, support tickets — and drafts the right re-engagement at the right time.

−18% churn vs. control
FAST-GROWING SHOPS

Launch a product daily

When you launch 30 SKUs a quarter, Pilot writes 30 launch sequences. You ship them. Your team scales without growing.

8× content output
FAQ

Common questions

Will this replace Klaviyo?
For most teams under $5M/yr, yes. We do segmented email, automation flows, and campaign insights natively. Larger teams sometimes keep Klaviyo for flows and use Medal for social + DMs.
How do product imports work?
Export your catalog as a CSV and upload it. We map names, prices, images, and links automatically — re-upload anytime to refresh, and Pilot keeps captions in sync.
Can I run flash sales with this?
Yes — Pilot can spin up a coordinated flash-sale sequence across channels in under 10 minutes, complete with countdown timers and per-channel creative.
What about TikTok Shop?
Yes. TikTok Shop catalog integration is in beta — currently US-only. Coming to EU/UK in Q3.
More solutions

Get started with Medal Social today.

Cancel any time. Pilot and every product included.